User Agreement
The CITY owns and/or operates a potable water system and a wastewater treatment system that serves the corporate limits of the City and certain areas beyond the corporate limits of the City; and
The Customer has applied for and requests that the City provide water and/or wastewater treatment, and/or garbage
Service for the property listed as service address on Application for Service.
For and in consideration of the City providing water and/or wastewater treatment, and/or garbage service to the above property and for other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the Customer agrees as follows:
1. Deposit shall be held by the City as security. The City may, at its sole discretion, draw funds from this security deposit and apply them toward any outstanding balance that may be owed by the Customer for, but not limited to, water, sanitary sewer, and/or garbage services.
2. The Customer further agrees to comply with all City ordinances, policies, rules and regulations with respect the provision of water, sanitary sewer, and garbage service, as they exist now or may in the future exist, and that failure to do so may, at the City’s sole discretion, result in loss of service and possible civil and/or criminal penalties.
3. For customers outside the corporate limits of the City, the Customer understands and agrees the Customer may be charged a higher rate for service and will be subject to the same ordinances, policies, rules and regulations with respect of provision of water, sanitary sewer, and garbage service as customers within the corporate limits of the City.
4. The Customer agrees that the City may inspect Customer’s private plumbing system. Systems that fail to comply with City standards may be required to be upgraded or repaired at the Customer’s expense. Failure to comply with City requirements in this regard may result in loss of service, loss of security deposit, repair by the City or a third party at the Customer’s expense, and/or other civil or criminal penalties.
5. The Customer understands that the City commences water service at the meter. The City recommends that the Customer be present at the location when service is turned on to prevent the possibility of any internal/external damage. The customer understands that he/she assumes all responsibility for water damage on or to the Property (inclusive of the inside of the dwelling) once service commences.
6. Customer further agrees that Customer will apply for annexation into the City once the property is contiguous to the corporate limits of the City or otherwise satisfies the statutory requisites for annexation. Customer expressly agrees and consents to the City’s termination of water, sanitary sewer, and garbage service should the Customer fail to apply for annexation into the City once the property is contiguous to the corporate limits of the City or otherwise satisfies the statutory requisites for annexation.
7. Failure to receive a bill does not relieve the obligation to pay. Customers with accounts 30 or more days past due, will be disconnected without additional notice. A service fee of $50 will be assessed. Payments after 4:00, service will be restored the next business day. If the City disconnects service, water to the premises shall only be restored once fees and charges have been paid. Anyone restoring service without consent or direction from the City shall subject the customer and/or owner to surcharges and fines.
8. Any unpaid balances are subject to being referred to collection agency. Any information obtained may be released to said agency for use in attempt to collect the debt.